Confirmation Message *Business Name:* Herotel *Rating:* 1 out of 5 *Review:* Although I can't do a debit order payment at present I've send my EFT PAYMENTS in on numerous times then they allocate it and now I'm arrears again and they've cut off my wi-f

Confirmation Message *Business Name:* Herotel *Rating:* 1 out of 5 *Review:* Although I can't do a debit order payment at present I've send my EFT PAYMENTS in on numerous times then they allocate it and now I'm arrears again and they've cut off my wi-fi. They are not willing to assist me to go on the herotel portal and I can't give my new banking details to them. Brandon just sent my account over what's up and closed the call. I would like to know why they can't treat you in a decent way . Tried throughout the day for assistance spoke to Jane or Jean Marie as well then shee went home without assisting me. I haven't had this problem in a year only now that I had to change banks due to *****, went back to my old bank afterwards and still no help from herotel it's really bad customer service. Liezel Sandow