CS
Colleen S

1 reviews | Active since Apr 2014

20 Sept 2021, 10:25

Bad service

Herotel East London. We allowed them to plant 9 poles on our property with the agreement that we would receive 1 years FREE connection. Now they will not honour their side of the agreement and will not even discuss the matter with me.

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Replies (2)
CS
Colleen S's update21 Sept 2021, 10:36
Reviewer Update
I would just like to notify that everyone that the issue has been resolved by Kobus. Many thanks for your prompt reply.
CS
Colleen S's update23 Oct 2024, 16:07
Reviewer Update
Hello Herotel, I apologise that I am only picking up your reply after all these years and I can say that you guys did come through on your promise and have also subsequently assisted us with broken cables in a professional and speedy manner.