Bad low life service

Herotel is not worth the 1st part of their name. I'm in Kariega and the speed of the connection is as bad as the service no matter the ticket number your receive. Unfortunately these guys have the monopoly on Fibre just like Dstv with sport and look at (dstv) problems now. As soon as a new Fibre provider arrives I will leave herotel for sure. I used most of the time my phones data.