Avoid Herotel at all costs

The only division of Herotel that functions is Accounting. They will bill you for a service even if there has been no service on offer. The other divisions take a bout two weeks to respond and resolve any issues. They took more than two weeks to replace a battery on our rural tower despite hundreds of logged calls from users. They are under huge financial strain and seem to be down-scaling. Enough. I have signed with a satellite ISP.