KA
Ka A

1 reviews | Active since Mar 2017

06 Dec 2021, 16:44

Inefficient and lazy service

Absolutely inefficiency and lack of service from ur team managing account changes. Constantly following up with them. Lack of communication. They don't send documents once uv signed. They don't bother with client deadlines but reap the rewards and earnings.

Id like the manager of the financial consultants to contact me regarding this and get my documents to me ASAP AS REQUESTED NOW FOR WEEKS

0
Replies (7)
Hereford Group
Hereford Group's reply06 Dec 2021, 18:18
Official
Good Evening, 

We apologize for the inconvenience. 
Kindly send your contact information to ***, I will be in contact with you shortly. 
KA
Ka A's update06 Dec 2021, 18:29
Reviewer Update
Hi... Your replying with a msg that has asterisks in it for an email... You must call me
Hereford Group
Hereford Group's reply06 Dec 2021, 18:33
Official
My apologies, they must have blocked my email. 
Do I have your permission to get your contact information from Hallopeter? 
A n n e @ h e r e f o r d g r o u p. c o. z a
KA
Ka A's update06 Dec 2021, 18:43
Reviewer Update
Hi Anne

Yes Hello Peter will have my details on the profile.

I tried emailing the address from the 2nd msg but it doesn't work either.

Thanks
KA
Ka A's update08 Dec 2021, 22:04
Reviewer Update
Still no reply. I want to change my financial advisor and need someone to help me asap and get me thr correct documents
Hereford Group
Hereford Group's reply09 Dec 2021, 06:00
Official
Private - Good Morning , I would be glad to help you. Kindly send me your contact information. the e-mail address is correct . 
Hereford Group
Hereford Group's reply09 Dec 2021, 06:20
Official
Private - *** / ***