Hereford Risk Management
Verified Business
|1|2 Reviews (last 12 months)|Responds in 67h 29m
Hereford Risk Management
Verified Business
|1
2 Reviews (last 12 months)
Responds in 67h 29m
Performance(last 12 months):
Reply Time
67h 29mNPS Score
-100Unlikely
Replied to 50% of negative reviews
Reply time on negative reviews: 67h 29m
Reply Time
67h 29m
NPS Score
-100
Recommended: Unlikely
Replied to 50% of negative reviews
Reply time on negative reviews: 67h 29m
Review Distribution
1|2 Reviews
Oct '25 - Sep '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Rashmi R
1 reviews | Active since Nov 2011
19 Jan 2026, 16:10
Sheree Lee - *********** and pathetic. Hereford is shocking.
I am absolutely livid with your adminstrator Sheree Lee whatever. I have paid the excess for damages. You couldn’t come out because I haven’t had power in eleven days. That is not my fault. This stupid woman has decided she wants to cancel my claim and I must pay Cash because it’s too much back and forth. That’s HER JOB. Is it my fault the sub station exploded? I paid the excess and you fix it on my Time. Who is this ***** to cancel A legitimate claim? I will move the entire complex. And thus woman had the cheek to hang up on me. She is *********** and deserves to be fired.
Helpful (0)
|Replies (1)RR
Rashmi R
1 reviews | Active since Nov 2011
19 Jan 2026, 16:10
Sheree Lee - *********** and pathetic. Hereford is shocking.
I am absolutely livid with your adminstrator Sheree Lee whatever. I have paid the excess for damages. You couldn’t come out because I haven’t had power in eleven days. That is not my fault. This stupid woman has decided she wants to cancel my claim and I must pay Cash because it’s too much back and forth. That’s HER JOB. Is it my fault the sub station exploded? I paid the excess and you fix it on my Time. Who is this ***** to cancel A legitimate claim? I will move the entire complex. And thus woman had the cheek to hang up on me. She is *********** and deserves to be fired.
0
Replies (1)OM
Olona M
1 reviews | Active since Jul 2020
21 Sept 2025, 17:32
Very *********** and disrespectful staff. They treat clients like toddlers
These are the people who deal with our insurance claims together with Angor. My geyser was leaking boiling water since May. I reported it told them it happens periodically. Plumber comes on the day the geyser is not leaking and says " no geyser burst" on the report and moves on with his life. The geyser continues now my electricity bill is up the roof as well. I call again in August tell the plumber what happens and instantly he knows whats wrong. The thermostat is dead so it cant release the pressure or cools down once my water is too hot hence then it boils over. Sheree-Lee and her team have been gaslighting me since then about my electricity and the leak. She told me that it is normal for a geyser to sprout out boiling water everywhere almost everyday. And if the thermostat was not working then I shouldn't have had hot water but the SP they sent removed the thermostat which means he removed something that was not problematic. Now I need to call Drainsure who they sent to tell me why the parts were removed if it was not the problem because as per Sheree-lee and her team leader this is all in my head and the plumber removed parts that were working fine.
Helpful (0)
|Replies (0)OM
Olona M
1 reviews | Active since Jul 2020
21 Sept 2025, 17:32
Very *********** and disrespectful staff. They treat clients like toddlers
These are the people who deal with our insurance claims together with Angor. My geyser was leaking boiling water since May. I reported it told them it happens periodically. Plumber comes on the day the geyser is not leaking and says " no geyser burst" on the report and moves on with his life. The geyser continues now my electricity bill is up the roof as well. I call again in August tell the plumber what happens and instantly he knows whats wrong. The thermostat is dead so it cant release the pressure or cools down once my water is too hot hence then it boils over. Sheree-Lee and her team have been gaslighting me since then about my electricity and the leak. She told me that it is normal for a geyser to sprout out boiling water everywhere almost everyday. And if the thermostat was not working then I shouldn't have had hot water but the SP they sent removed the thermostat which means he removed something that was not problematic. Now I need to call Drainsure who they sent to tell me why the parts were removed if it was not the problem because as per Sheree-lee and her team leader this is all in my head and the plumber removed parts that were working fine.
0
Replies (0)