1 reviews | Active since Dec 2022
Helpware.com takes no accountability for Helpware.co.za Job Offer ****
An add was posted on Indeed.com for a remote position in November, 2022 which was put out by Helpware.co.za. I app**** and immediately received an email advising me to click on a link which redirects me to their jobs portal, and select which position I need to apply for; Virtual Assistant or the Customer Service role. I chose the one post fitting or my experience and within the same week received a responce on how excited theu are for me to join their team, and sent me a whatsapp number-+***5, and provided a work place scenario. The email stated that I should record myself for no more than three minutes with a responce on how I would respond to a caller with this query. So I did as advised the ver next day. A day later I received confirmation of a Job Offer from email- ***. The 'Job offer' emails was signed by---Jonathan Ferreira Operations Manager *** In the email I was to place an online order on a **** website called discountelectronics.co.za and in the email they provided me a discount code-HelpwareSA. This code allowd for 100% off the purchase price BUT I needed to make a payment for R120.00 for the shipping and handling. The email also claimed to refund me this shipping cost once I am t begin working on 9 January 2023. I was also sent an offer letter which I was to sign and send back by 2 December 2022. After downloading the offer letter, I read the R234500.00 annual salary I was to receive on a monthly basis, and that after sending back the signed offer letter they would send the contact. Here is the confirmation of my 'Order for headsets' below """ 7 of 10 Your Discount Electronics order has been received! Work
Discount Electronics *** via cp53.domains.co.za Thu, Dec 1, 12:15 PM to me
Thank you for your order Hi Chuma,
Thanks for your order. It’s on-hold until we confirm that payment has been received. In the meantime, here’s a reminder of what you ordered:
Please make EFT payment to the following details:
Account Name: Cloud Commerce Bank: Sasfin Bank Account number: *** Branch code: 683000
Our bank details Cloud Commerce: Bank: Sasfin Bank Account number: *** Branch code: 683000 [Order #14017] (December 1, 2022) Product Quantity Price Polycom Savi W8210/a Wireless 1 R3,899.00 Subtotal: R3,899.00 Discount: -R3,899.00 Shipping: R120.00 via Local courier / postal delivery Payment method: EFT Payment Total: R120.00""" 《《personal information removed 》》 I MAKE THE PAYMENT The following day I receive the below email from ***: ""Hello,
This is to confirm that your payment for order of " Polycom Savi W8210/a Wireless " placed on www.discountelectronics.co.za has been recieved. Our Courier will pick it up between 9:00 AM to 12:00 PM today, Friday the 2nd of December. You will recieve a tracking number and delivery ETA via email or sms.
Thank you for purchasing from us.
regards Pearl"" The order was to arrive Monday between 8am-5pm IT STILL HASNT ARRIVED when the order didn't arrive with no estimate arrival time, I reached out to Helpware.com to advise them of this issue HERE IS THEIR RESPONCE: Hello Chuma!
If you received a job offer from Helpware, please disregard it. It is a ****. Our team is already working on that. We do not hire in South Africa. We do not have any locations there. Please do not send any money to these ********.
Kind regards, Elvira I SAID I'VE ALREADY MADE THE PAYMENT AND ITS ********* FOR YOUR COMPANY TOBE AWARE OF THIS **** AND DO NOTHING TO REMEDY DAMGE DONE TO THE VICTIMS She later respondedsaying the following: Hi Chuma!
Our security team was able to close down both Helpwaresa.co.za and discountelectronics.co.za so this particular **** has been eliminated. There will be no new victims more.
Kind regards, Elvira --the email came from ***
Its sad that a huge company such as Helpware overlooks these issues. R120.00 to them is the change they leave with their coffee bill but to us UNEMPLOYED South Africans, its alot, money borrowed. Its sad tbat I still havent received any reply from the Helpware representative on how to get what I have lost and they seem unaffected and unmoved. Im yet to see any action taken for their name being behind this hushe ****.
