D
Dawood
1 reviews | Active since Jan 2021
06 Jul 2025, 09:21
Impossible to cancel
The terms and agreements say you can cancel the policy on your own at any time with one month's notice. Yet there's no contact or email or way on the app to cancel the subscription. I emailed the general info email address and still no contact and I am being charged monthly for a service I don't want
Helpful (0)
Replies (2)0
Replies (2)
HelpMe's replyOfficial
06 Jul 2025, 09:31Dear Dawood,
Thank you for bringing this to our attention. We understand how frustrating this must be, and we’d like to assure you that we are here to assist. Please note that our offices operate Monday to Friday, from 8:00 AM to 5:00 PM. A representative will be in contact with you during these hours to assist with your cancellation request. We appreciate your patience and will ensure your query is attended to as soon as possible. If you’d like to provide a preferred time or alternative contact number, feel free to share that with us to make the process smoother.
Regards,
HelpMe Team.
Thank you for bringing this to our attention. We understand how frustrating this must be, and we’d like to assure you that we are here to assist. Please note that our offices operate Monday to Friday, from 8:00 AM to 5:00 PM. A representative will be in contact with you during these hours to assist with your cancellation request. We appreciate your patience and will ensure your query is attended to as soon as possible. If you’d like to provide a preferred time or alternative contact number, feel free to share that with us to make the process smoother.
Regards,
HelpMe Team.
HelpMe's reply06 Jul 2025, 09:31
Official
Dear Dawood,
Thank you for bringing this to our attention. We understand how frustrating this must be, and we’d like to assure you that we are here to assist. Please note that our offices operate Monday to Friday, from 8:00 AM to 5:00 PM. A representative will be in contact with you during these hours to assist with your cancellation request. We appreciate your patience and will ensure your query is attended to as soon as possible. If you’d like to provide a preferred time or alternative contact number, feel free to share that with us to make the process smoother.
Regards,
HelpMe Team.
Thank you for bringing this to our attention. We understand how frustrating this must be, and we’d like to assure you that we are here to assist. Please note that our offices operate Monday to Friday, from 8:00 AM to 5:00 PM. A representative will be in contact with you during these hours to assist with your cancellation request. We appreciate your patience and will ensure your query is attended to as soon as possible. If you’d like to provide a preferred time or alternative contact number, feel free to share that with us to make the process smoother.
Regards,
HelpMe Team.
HelpMe's replyOfficial
07 Jul 2025, 08:29Dear Dawood,
We’d like to update you and confirm that we have successfully reached out and assisted you with your cancellation request. We trust that your issue has been resolved to your satisfaction.
Should you have any further questions or require additional assistance, please don’t hesitate to get in touch. We're always here to help.
Kind regards,
HelpMe Team
We’d like to update you and confirm that we have successfully reached out and assisted you with your cancellation request. We trust that your issue has been resolved to your satisfaction.
Should you have any further questions or require additional assistance, please don’t hesitate to get in touch. We're always here to help.
Kind regards,
HelpMe Team
HelpMe's reply07 Jul 2025, 08:29
Official
Dear Dawood,
We’d like to update you and confirm that we have successfully reached out and assisted you with your cancellation request. We trust that your issue has been resolved to your satisfaction.
Should you have any further questions or require additional assistance, please don’t hesitate to get in touch. We're always here to help.
Kind regards,
HelpMe Team
We’d like to update you and confirm that we have successfully reached out and assisted you with your cancellation request. We trust that your issue has been resolved to your satisfaction.
Should you have any further questions or require additional assistance, please don’t hesitate to get in touch. We're always here to help.
Kind regards,
HelpMe Team