GM
Gugu M
1 reviews | Active since Sept 2025
12 Sept 2025, 15:25
I paid this Helpme thing for a year and when I got stuck on the road they told me it doesn’t help with roadside assistants
I paid this Helpme thing for a year and when I got stuck on the road they told me it doesn’t help with roadside assistants. I still don’t understand what I was paying for. If it was up to me I would reverse all the money that I wasted on this cover.
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Replies (2)0
Replies (2)
HelpMe's replyOfficial
12 Sept 2025, 15:30Dear Gugu,
Thank you for sharing your feedback with us. We’re truly sorry for the misunderstanding you experienced. Please note that your current plan does not include roadside assistance as one of its benefits, and we regret any confusion this may have caused. A consultant from our team will be in contact with you directly to go through your cover in detail and provide full clarity. We value your input and appreciate the opportunity to assist you further.
Regards,
HelpMe Team.
Thank you for sharing your feedback with us. We’re truly sorry for the misunderstanding you experienced. Please note that your current plan does not include roadside assistance as one of its benefits, and we regret any confusion this may have caused. A consultant from our team will be in contact with you directly to go through your cover in detail and provide full clarity. We value your input and appreciate the opportunity to assist you further.
Regards,
HelpMe Team.
HelpMe's reply12 Sept 2025, 15:30
Official
Dear Gugu,
Thank you for sharing your feedback with us. We’re truly sorry for the misunderstanding you experienced. Please note that your current plan does not include roadside assistance as one of its benefits, and we regret any confusion this may have caused. A consultant from our team will be in contact with you directly to go through your cover in detail and provide full clarity. We value your input and appreciate the opportunity to assist you further.
Regards,
HelpMe Team.
Thank you for sharing your feedback with us. We’re truly sorry for the misunderstanding you experienced. Please note that your current plan does not include roadside assistance as one of its benefits, and we regret any confusion this may have caused. A consultant from our team will be in contact with you directly to go through your cover in detail and provide full clarity. We value your input and appreciate the opportunity to assist you further.
Regards,
HelpMe Team.
HelpMe's replyOfficial
12 Sept 2025, 15:32Dear Gugu,
We have attempted to contact you telephonically regarding your cover, but unfortunately were unable to reach you. A consultant will try again to get in touch to explain your plan in more detail
Regards,
HelpMe Team.
We have attempted to contact you telephonically regarding your cover, but unfortunately were unable to reach you. A consultant will try again to get in touch to explain your plan in more detail
Regards,
HelpMe Team.
HelpMe's reply12 Sept 2025, 15:32
Official
Dear Gugu,
We have attempted to contact you telephonically regarding your cover, but unfortunately were unable to reach you. A consultant will try again to get in touch to explain your plan in more detail
Regards,
HelpMe Team.
We have attempted to contact you telephonically regarding your cover, but unfortunately were unable to reach you. A consultant will try again to get in touch to explain your plan in more detail
Regards,
HelpMe Team.