1 reviews | Active since Jun 2016
Zero understanding of own portal or users
<p>I have posted two separate reviews about two different issues on one supplier. The reviews were posted a month apart, yet somehow one was removed for being a duplicate.</p> <p> </p> <p>How are two reviews on two issues, published a month apart, the same? </p>
To clarify, my complaint was against a NEW Discovery product, that involved a NEW portal login, with NEW implications for users.
By this logic, if a supplier offers poor customer service and makes billing errors, these can't be posted as two separate reviews, even if the incidences took place more than a month apart?
To clarify, my complaint was against a NEW Discovery product, that involved a NEW portal login, with NEW implications for users.
By this logic, if a supplier offers poor customer service and makes billing errors, these can't be posted as two separate reviews, even if the incidences took place more than a month apart?
Please accept our sincerest apologies. As your review relates to a separate issue, the review has been re-instated.
Regards, HP
Please accept our sincerest apologies. As your review relates to a separate issue, the review has been re-instated.
Regards, HP
Also, if you are going to send a response to the very people who give your portal power, I'd apprecaite it if you bothered to proof read your emails. It looks massively unprofessional when your emails to users are littered with errors.
Also, if you are going to send a response to the very people who give your portal power, I'd apprecaite it if you bothered to proof read your emails. It looks massively unprofessional when your emails to users are littered with errors.