HL
Hein L
1 reviews | Active since Aug 2009
22 Sept 2025, 13:08
You've enabled two factor authentication which is great, but your SMS system doesn't seem to work
You've enabled two factor authentication which is great, but your SMS system doesn't seem to work. I've tried my own number and two other numbers to get an SMS, but I do not receive anything. Consider using email to send the OTP if your SMS gateway is problematic. It's not in my spam folder. I have checked.
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Hellopeter's replyOfficial
23 Sept 2025, 09:29Hi Hein, We’re so sorry for the unnecessary trouble you’ve experienced with the SMS authentication. Thank you for bringing this to our attention. Please could you reach out to us at *** so that our team can assist you directly and resolve this issue as quickly as possible. We truly appreciate your patience and understanding.
Hellopeter's reply23 Sept 2025, 09:29
Official
Hi Hein, We’re so sorry for the unnecessary trouble you’ve experienced with the SMS authentication. Thank you for bringing this to our attention. Please could you reach out to us at *** so that our team can assist you directly and resolve this issue as quickly as possible. We truly appreciate your patience and understanding.