JS
JOHN S
1 reviews | Active since Nov 2018
26 Sept 2022, 14:40
WHY USE HELLOPETER AS NO FOLLOW UP????????????????????
PLEASE EXPLAIN: 1.) WITH SOME COMPANIES A REVIEW SETS ACTIONS IN MOTION - I SEND IN A POOR RATING OF YOURSELVES AND THERE IS NO REQUEST FOR REASONS??? 2.) THE REVIEWS OF MTN OFF FACTS GETS PUBLISHED YET SUCH OTHER REVIEWS WITH SIMILAR OPINIONS GOING BACK YEARS -NO RESPONSE FROM MTN OR HELLOPETER SO WHY THEN TRY???
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Hellopeter's replyOfficial
26 Sept 2022, 14:56Hi John. Thanks for reaching out. Kindly refer to your previous review about us where this was explained to you in detail. We have copied and pasted our previous response for easier reference for you : Hellopeter provides a platform for you to engage with the business directly, which means Hellopeter is not involved in this communication, nor do we facilitate resolutions. We understand it’s frustrating when your review doesn't receive a response, but that doesn’t mean it’ll never happen. Thousands of South Africans publish reviews every day that are responded to. While we can't guarantee the business will respond to your review, writing one increases the visibility of your problem and may prevent other consumers from going through this same experience. If you aren't happy with the businesses response or lack of response, you are welcome to add feedback on your original review as many times as needed until hopefully they convert you into a happy customer. Regards, the Hellopeter Team
Best regards,
Hellopeter's reply26 Sept 2022, 14:56
Official
Hi John. Thanks for reaching out. Kindly refer to your previous review about us where this was explained to you in detail. We have copied and pasted our previous response for easier reference for you : Hellopeter provides a platform for you to engage with the business directly, which means Hellopeter is not involved in this communication, nor do we facilitate resolutions. We understand it’s frustrating when your review doesn't receive a response, but that doesn’t mean it’ll never happen. Thousands of South Africans publish reviews every day that are responded to. While we can't guarantee the business will respond to your review, writing one increases the visibility of your problem and may prevent other consumers from going through this same experience. If you aren't happy with the businesses response or lack of response, you are welcome to add feedback on your original review as many times as needed until hopefully they convert you into a happy customer. Regards, the Hellopeter Team
Best regards,