Hellopeter's replyOfficial
21 Feb 2024, 11:45Hiya Adam!
Thanks so much for your email, and thanks for reaching out.
As I'm sure you can understand, ensuring the platform is a 'safe space' for both businesses and consumers is an absolute priority for us.
When/if a review is flagged on our platform, it is our responsibility to verify the review, and ensure the platform remains credible and factual, as much as possible.
To this end, as per our Terms and Conditions (hellopeter.com!), we may ask for additional materials or information in order to verify a review.
As we have received the requested information from you, your review is active on the platform.
Thanks again for being a passionate consumer - we're super glad South Africans can count on people like you to keep businesses on their toes!
Chat soon and have an awesome week
Best regards,