KG
Kobus G
1 reviews | Active since Dec 2013
28 Oct 2015, 13:03
URGENT problem your 5 day 1 supp. delay resolution
IT IS UNACCEPTABLE HOW SERVICE DELIVERIES GO DOWN THE DRAIN.<br> <br> <br> <br> YOU NOW BLOCK SERVICE DELIVERY RESOLUTION WITH THE 5 DAY REPORT BLOCK ISSUE.<br> <br> <br> <br> THE SUPPLIER JUST SAY WHATEVER ONLINE, AND FOR 5 DAYS YOU'RE *^%$&^%$D (oops sorry)<br> <br> MY PROBLEM IS TO STRUGGLE WITH MTN FROM AUGUST, THEY DO NOT READ MY COMPLAINTS AND ASSUME THEY KNOW THE RESOLUTION AND THEN DON'T RESOLVE THE ISSUE.<br> <br> Why do you not give a backdoor for this RULE, not all of us are vindictive types with nothing better to do than trying to be harassing idiots.<br> <br> <br> <br> <br>
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Hellopeter's replyOfficial
28 Oct 2015, 13:11Hello Kobus.gil,
The Customer Feedback facility is designed for you to give feedback on your report - there is therefore no need to write a new report.
To give your feedback go to Customer Zone (left menu bar) and select 'Give Feedback' from the drop down. All your report where the Customer Feedback facility is available will be displayed. Click on the subject line of your report and add your feedback. A copy will be sent to the Supplier for you. Please note that this facility is available 54 hours excluding weekends after you submitted your report on the site. Regards, Linda
The Customer Feedback facility is designed for you to give feedback on your report - there is therefore no need to write a new report.
To give your feedback go to Customer Zone (left menu bar) and select 'Give Feedback' from the drop down. All your report where the Customer Feedback facility is available will be displayed. Click on the subject line of your report and add your feedback. A copy will be sent to the Supplier for you. Please note that this facility is available 54 hours excluding weekends after you submitted your report on the site. Regards, Linda
Best regards,
Hellopeter's reply28 Oct 2015, 13:11
Official
Hello Kobus.gil,
The Customer Feedback facility is designed for you to give feedback on your report - there is therefore no need to write a new report.
To give your feedback go to Customer Zone (left menu bar) and select 'Give Feedback' from the drop down. All your report where the Customer Feedback facility is available will be displayed. Click on the subject line of your report and add your feedback. A copy will be sent to the Supplier for you. Please note that this facility is available 54 hours excluding weekends after you submitted your report on the site. Regards, Linda
The Customer Feedback facility is designed for you to give feedback on your report - there is therefore no need to write a new report.
To give your feedback go to Customer Zone (left menu bar) and select 'Give Feedback' from the drop down. All your report where the Customer Feedback facility is available will be displayed. Click on the subject line of your report and add your feedback. A copy will be sent to the Supplier for you. Please note that this facility is available 54 hours excluding weekends after you submitted your report on the site. Regards, Linda
Best regards,