DJ
Dlamini J

1 reviews | Active since Mar 2024

09 Apr 2024, 13:22

They asked for Invoice to verify a review, I submitted Invoice, they still asking for more.

I wrote a review about a company and Hellopeter contacted me to verify the review using my Bank Statement. yes, you read that right, my personal bank Statement just to verify a review. I immediately contacted the company, I left the review on their behalf. Few hours later, the company contacted me saying hellopeter said, the bank Statement, was just an example, I could provide proof of payment, Invoice, Estimate, or any form of document to justify my relationship with the company. However, I submitted an Invoice, as per their request, they still refused it, even after they told me an Invoice could work. Leaving reviewing is now a mission on this platform, one of the reason I don't waste my time with anything south africa, because it's never transparent.

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Replies (1)
Hellopeter
Hellopeter's reply09 Apr 2024, 13:47
Official
Hi. Thanks for reaching out and sharing your concerns with us. If you have a look at the email sent to you, you will clearly see that it says 'example a bank statement', we are not sure why this seems to be so confusing or why you would need to check this with the business who never sent you the email. With regards to verifying your review, this has also been clearly explained to you as in what is required. Unfortunately this has still not been provided. I'm sure you can understand that in order to remain South Africa's number one trusted online review platform we'll always do everything in our power to keep our Hellopeter platform honest. Regards, the Hellopeter Team