JH
Jason H
1 reviews | Active since Aug 2017
06 Jan 2021, 08:07
TheSouthAfricanreview
Just completed my review of FNB on hello Peter and I get an email from customer care FNB telling me that a customer care agent will contact me in the next 24 hours... How is this possible if I didn't add an email to my profile... Strange
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Hellopeter's replyOfficial
06 Jan 2021, 09:23Hi Jason. Thanks for reaching out. Hellopeter is designed for customers to write reviews and for businesses to respond and hopefully resolve the issue. Customer details are provided to a business if they are registered with us. As FNB are registered on our site, they have access to your details in order to make contact with you so that your issue can be addressed. I do hope this brings further clarity. Regards, the Hellopeter Team
Hellopeter's reply06 Jan 2021, 09:23
Official
Hi Jason. Thanks for reaching out. Hellopeter is designed for customers to write reviews and for businesses to respond and hopefully resolve the issue. Customer details are provided to a business if they are registered with us. As FNB are registered on our site, they have access to your details in order to make contact with you so that your issue can be addressed. I do hope this brings further clarity. Regards, the Hellopeter Team