THESE PEOPLE NEED TO BE HELD ACCOUNTABLE! IS THERE ANYTHING THAT CAN BE DONE HERE?

<p>In March 2017 I registered a business bank account with ABSA. I did the registration online; I registered for a Business Classic account which on the website said it was R59.50 per month. I logged a dispute I had with them over irregular charges on my account on Hello Peter, on the 2nd of May. </p> <p> </p> <p>Among other charges on my account, I found out that the charges of a Business Classic account had changed on the 1st January 2017 from R59.50 to R65.00. However their website was still showing R59.50 five months after the monthly charges on such an account had changed. I have attached a screenshot that shows that on the 2nd of May the website was still showing R59.50 for a Business Classic account. </p> <p> </p> <p>I spoke to Mr Vusi Mabuza from the regional office and later spoke to Ms Nthabiseng Sibande from the head office who both admitted that no one from their side had noticed this until I brought it up with them. The error was quickly changed and life goes on.</p> <p> </p> <p>My question is, is this not some sort of false advertising or something? Can they just get away with this with no accountability on their part? Can they be not be sued for this? Can someone not nail them for this? Can they just correct the error without any apologies to the thousands of clients that registered their account online thinking that they would be paying R59.50 a month but were in fact going to pay R65.00. PLEASE ADVISE. </p>