The OTP function does not work

Item: Hellopeter
Rating: 3
Author: Geo K

The OTP function does not work. I do not receive the SMS. So I tried writing my review on WhatsApp, but the description and my message took more than 5 minutes. So WhatsApp or Hellopeter disconnected the session. I prefer getting the OTP to work or even email the OTP.

Helpful (0)

Replies (2)

Hellopeter's replyOfficial

23 Mar 2026, 11:06

Hi Geo,
We’re sorry to hear that you experienced difficulty with the OTP function and that the SMS was not received. We also apologise for the inconvenience caused when your WhatsApp session disconnected while you were trying to submit your review.Please could you send an email with your details and a description of the problem to ***, and our team will assist you further and help resolve the issue.

Best regards,

Hellopeter's reply23 Mar 2026, 11:06

Official

Best regards,

Geo K's updateReviewer Update

23 Mar 2026, 16:21

Sent

Geo K's update23 Mar 2026, 16:21

Reviewer Update

Sent

The OTP function does not work

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