SZ
Saffer72 ZA
1 reviews | Active since Mar 2009
16 May 2016, 11:55
The new website doesn't work for me
<p>Perhaps I'm just an old **** resistant to change, but I don't like the new website at all. There are a number of issues: 1. The censorship is not working very well (e.g. assist is a synonymn for help and perfectly acceptible, but the a s s is replaced with *. Yet, the most common and offensive 4-letter swearword escapes unchanged. Another example is Afrikaans posts which also escapes editing.) The excuse up to now for the censorship has been to protect users - I don't buy it; I think it's to protect hellopeter 2. Old posts have defaulted to 2 stars for all complaints. In my opinion, the vast majority would've been 1 star posts. 3. I don't see the point of a rating system. 4. I've had trouble logging into my account. Occassionally I still get errors.</p>
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Replies (8)0
Replies (8)SZ
Saffer72 ZA's updateReviewer Update
16 May 2016, 12:02PS: you can't forward a report to an email address anymore...
SZ
Saffer72 ZA's update16 May 2016, 12:02
Reviewer Update
PS: you can't forward a report to an email address anymore...
SZ
Saffer72 ZA's updateReviewer Update
17 May 2016, 12:26I received an email saying that Telkom responded to my complaint about them, but there's no reply on that complaint!
SZ
Saffer72 ZA's update17 May 2016, 12:26
Reviewer Update
I received an email saying that Telkom responded to my complaint about them, but there's no reply on that complaint!
SZ
Saffer72 ZA's updateReviewer Update
18 May 2016, 10:20I emailed *** but received a totally irrelevant reply. Really????
If I go into the Telkom report now it says:
Official private business reply:
** This reply is private. If you are the author of this review please log in to see the response **
Of course, I am looged in when I get this...
SZ
Saffer72 ZA's update18 May 2016, 10:20
Reviewer Update
I emailed *** but received a totally irrelevant reply. Really????
If I go into the Telkom report now it says:
Official private business reply:
** This reply is private. If you are the author of this review please log in to see the response **
Of course, I am looged in when I get this...
SZ
Saffer72 ZA's updateReviewer Update
18 May 2016, 10:30Another 1 of my complaints .../not-a-customer-friendly-returns-*** also shows that the business has responded, but there is no response.
SZ
Saffer72 ZA's update18 May 2016, 10:30
Reviewer Update
Another 1 of my complaints .../not-a-customer-friendly-returns-*** also shows that the business has responded, but there is no response.
SZ
Saffer72 ZA's updateReviewer Update
19 May 2016, 11:51What a huge waste of time. the last time I emailed that address I got a useless reply. Plus, you're not gonna learn anything from the screen print. The error message is exactly as I posted above: "" Official private business reply: ** This reply is private. If you are the author of this review please log in to see the response **"
SZ
Saffer72 ZA's update19 May 2016, 11:51
Reviewer Update
What a huge waste of time. the last time I emailed that address I got a useless reply. Plus, you're not gonna learn anything from the screen print. The error message is exactly as I posted above: "" Official private business reply: ** This reply is private. If you are the author of this review please log in to see the response **"
SZ
Saffer72 ZA's updateReviewer Update
19 May 2016, 12:42Where the heck is this "private message link"???????? I can't find it! Either it isn't there or doesn't work, or this is the least user-friendly site I've ever encountered. Seriously, get your act together.
As for the amil, I followed the instructions posted here to forward the notification. It did not say to explain what the issue was, but even so, I did state the problem in my email. You folks are quickly turning into one of the worst companies to deal with.
SZ
Saffer72 ZA's update19 May 2016, 12:42
Reviewer Update
Where the heck is this "private message link"???????? I can't find it! Either it isn't there or doesn't work, or this is the least user-friendly site I've ever encountered. Seriously, get your act together.
As for the amil, I followed the instructions posted here to forward the notification. It did not say to explain what the issue was, but even so, I did state the problem in my email. You folks are quickly turning into one of the worst companies to deal with.
SZ
Saffer72 ZA's updateReviewer Update
19 May 2016, 13:20The only link on the the email is to the review. On the review it says it's a private message and that I must log in to see it. When I log in, nothing has changed - I still can't see it. Why won't you believe me that there's a big problem here? Do you think I'm stupid and don't know how to navigate around a website? Wake up people. HEELLLLLOOOOO PETER?
SZ
Saffer72 ZA's update19 May 2016, 13:20
Reviewer Update
The only link on the the email is to the review. On the review it says it's a private message and that I must log in to see it. When I log in, nothing has changed - I still can't see it. Why won't you believe me that there's a big problem here? Do you think I'm stupid and don't know how to navigate around a website? Wake up people. HEELLLLLOOOOO PETER?
SZ
Saffer72 ZA's updateReviewer Update
20 May 2016, 09:57You can see from the screen shot I emailed you that I am already logged in, but still get the message that I need to log in to see the response. I have explained this many times, and emailed you proof of it. Yet you still maintain that your website is working fine? I see your reply to my email now says that you've eventually referred it to your developers to investigate...
SZ
Saffer72 ZA's update20 May 2016, 09:57
Reviewer Update
You can see from the screen shot I emailed you that I am already logged in, but still get the message that I need to log in to see the response. I have explained this many times, and emailed you proof of it. Yet you still maintain that your website is working fine? I see your reply to my email now says that you've eventually referred it to your developers to investigate...