LA
Louise A
1 reviews | Active since Mar 2010
21 Mar 2022, 07:16
Site issues prevent business from responding
I logged a complaint for Pick n Pay on 4 March, on this site . They finally got back to me 20 March . They said the reason for the delay was an error caused by this site. So I'm not sure how effective this site is if it prevents the business from replying
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Hellopeter's replyOfficial
22 Mar 2022, 07:23Good morning Louise. We're sorry for the inconvenience that you appear to have experienced. However, our site has certainly not has any issues to warrant such a long delay for Pick 'n Pay to respond to you, and in no way were they 'prevented' from responding to reviews about their business. In any event, please continue to engage with them, giving them your updated feedback/comments until they hopefully resolve your issue for you. Regards, the Hellopeter Team.
Best regards,
Hellopeter's reply22 Mar 2022, 07:23
Official
Good morning Louise. We're sorry for the inconvenience that you appear to have experienced. However, our site has certainly not has any issues to warrant such a long delay for Pick 'n Pay to respond to you, and in no way were they 'prevented' from responding to reviews about their business. In any event, please continue to engage with them, giving them your updated feedback/comments until they hopefully resolve your issue for you. Regards, the Hellopeter Team.
Best regards,