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Hi Zovuyo,

Hi Chanel,

Thank you for your feedback. We’re deeply sorry to hear that you haven’t had a positive experience.

Hellopeter is a platform that connects consumers and businesses. We don’t resolve issues directly, but we give your voice a place to be heard and help businesses engage with their customers. If a business hasn’t responded or resolved your concern, we understand how frustrating that can be.

We’re constantly working to improve the platform and encourage more businesses to be active and responsive. If you’d like help navigating your review or need support, please feel free to reach out to us at ***.

Hope that helps clear things up.
Have a great day.