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Peter M

1 reviews | Active since Feb 2013

01 Sept 2020, 09:40

Shocking letter from Hellopeter

I have received this letter twice and I rep**** to the first one. I think its a disgrace that you should doubt my integrity. If you think I'm a blogger or send mails to you for reward you making a big mistake, I want to warn all folks out there not to send any reviews to HelloPeter as you are then labeled and your integrity is at stake. Please delete me form your files I'm done with you Hellopeter Admin Mon, 31 Aug, 10:37 (22 hours ago) to

Hello

We apologise if you have received a similar email previously. However, you recently wrote a review about Mit Mak Motors on Hellopeter.

(We have recently implemented software, which identifies a pattern of unusual activity on a business profile. Our process is to hide the flagged reviews while we confirm with the customers concerned).

We, therefore, would like to verify a few things about your experience with them. This is so that we can make sure that all reviews on our platform are factual which in turn helps the Hellopeter community make trusted purchasing decisions.

Please could you confirm that the review posted by you is true and correct and that you're in no way directly associated with the business?

As well as the above confirmation, please provide some form of proof of dealings with them (proof of payment, receipt, reference number, copy of the offer to purchase/declaration of seller etc).

As soon as you send through the required information your review will be made visible again. Unfortunately, if we don't receive the above, your review will be permanently removed.

We truly appreciate your time and patience.

Let us know if you need any more information.

Regards

Team Hellopeter www.hellopeter.com

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Replies (1)
Hellopeter
Hellopeter's reply01 Sept 2020, 10:27
Official
Hi Peter

Hellopeter is an independent review platform that sits between businesses and reviewers. We’re open to everyone to write reviews about businesses they’ve had a genuine experience with. In order to protect Hellopeter’s integrity, we are committed to ensuring that reviews on Hellopeter represent authentic experiences. 
As part of Hellopeter’s efforts to ensure that reviews always reflect genuine buying or service experiences, we use a combination of manual verification checks and advanced, customised software to detect unusual review patterns. A number of reviews have been flagged for the business in question and in order to ensure the authenticity of the reviews, they need to go through a verification process. This process is in no way doubting your integrity or discrediting you as a reviewer. 
We apologise if our request to verify your review has offended you in any way, and we hope you understand and appreciate that our commitment to ensuring truthful and accurate reviews will always remain our highest priority.  Regards, the Hellopeter Team

Best regards,