LG
Lana G
1 reviews | Active since Jul 2011
13 Jul 2018, 21:26
"Search" function not working?
When using the "search" function for your website on my Android Huawei phone, it does not work. I type in the "search area", yet the search box remain blank. I can type until my fingers are numb. No option to type a search for what I'm looking for.
I have a HUAWEI P9 Lite with 6.0.0 VNS -L31 I use Google Chrome: 67.0.3396.87 and Mozilla Firefox 61.0.
Please advise?
Helpful (0)
Replies (3)0
Replies (3)
Hellopeter's replyOfficial
16 Jul 2018, 10:19Thanks so much for bringing this to our attention. We will get our developers to investigate and see what the problem may be. Regards, HP
Best regards,
Hellopeter's reply16 Jul 2018, 10:19
Official
Thanks so much for bringing this to our attention. We will get our developers to investigate and see what the problem may be. Regards, HP
Best regards,
LG
Lana G's updateReviewer Update
22 Jul 2018, 21:42Thank you for your reply. However, the same problem still persists and it seems your developers have not attended to this issue yet?
22 July 2018, 21:35:
I experience the same problem again when trying to search via your website.
LG
Lana G's update22 Jul 2018, 21:42
Reviewer Update
Thank you for your reply. However, the same problem still persists and it seems your developers have not attended to this issue yet?
22 July 2018, 21:35:
I experience the same problem again when trying to search via your website.
Hellopeter's replyOfficial
25 Jul 2018, 08:46Our developers have investigated the issue. Unfortunately it's quite complicated to fix, so at this stage we won't be able to give you a time line. But, it is being addressed. Regards, HP
Best regards,
Hellopeter's reply25 Jul 2018, 08:46
Official
Our developers have investigated the issue. Unfortunately it's quite complicated to fix, so at this stage we won't be able to give you a time line. But, it is being addressed. Regards, HP
Best regards,