JC
Jon-Henry Coetzee
1 reviews | Active since Oct 2015
20 Oct 2018, 08:24
Review rating change
How in the hell does one change a reviews rating. I have been back and forth on google and scanning the hello peter FAQ pages including where other people have asked... however none of them show the correct way for changing a star rating. I have even had 3 extra people check to make sure that I'm not just missing the little drop down.
While hello peter is nice in most changes, it isn't very user friendly in others (purely for the fact that the options aren't ****** there)
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Replies (1)
Hellopeter's replyOfficial
22 Oct 2018, 07:53Conversions (changing the star rating) has been removed from the site and replaced with NPS. This is a very quick feedback tool. 4 days after writing a review you will receive an email from us asking you how likely you are to recommend the business to a friend or colleague.
You may also add feedback on your initial review should you wish to. Alternatively if you are happy with the service you received from the business and how they handled your review, you are welcome to write a new review about your experience. Regards HP
You may also add feedback on your initial review should you wish to. Alternatively if you are happy with the service you received from the business and how they handled your review, you are welcome to write a new review about your experience. Regards HP
Best regards,
Hellopeter's reply22 Oct 2018, 07:53
Official
Conversions (changing the star rating) has been removed from the site and replaced with NPS. This is a very quick feedback tool. 4 days after writing a review you will receive an email from us asking you how likely you are to recommend the business to a friend or colleague.
You may also add feedback on your initial review should you wish to. Alternatively if you are happy with the service you received from the business and how they handled your review, you are welcome to write a new review about your experience. Regards HP
You may also add feedback on your initial review should you wish to. Alternatively if you are happy with the service you received from the business and how they handled your review, you are welcome to write a new review about your experience. Regards HP
Best regards,