Review censorship
I tried to publish a review recently which contained no hate speech, no foul language, but only my account of a business that was clearly not credible. To my dismay, my review was blocked by hello Peter. It’s extremely disappointing that a company would censor reviews in this manner, but also not surprising in this day and age.
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Hellopeter's replyOfficial
04 Jan 2021, 08:00Hi Matthew. Thanks for sharing your concerns with us. Are you referring to the review you wrote in September 2020? If so, your review contained defamatory wording. Unfortunately if a review contains defamatory wording, it goes against our content guidelines and is therefore removed. However you are more than welcome to re-post your review without any defamatory content. Regards, the Hellopeter Team.
Best regards,
Hellopeter's reply04 Jan 2021, 08:00
Official
Hi Matthew. Thanks for sharing your concerns with us. Are you referring to the review you wrote in September 2020? If so, your review contained defamatory wording. Unfortunately if a review contains defamatory wording, it goes against our content guidelines and is therefore removed. However you are more than welcome to re-post your review without any defamatory content. Regards, the Hellopeter Team.
Best regards,
's updateReviewer Update
04 Jan 2021, 11:14Hello Peter. That is exactly the concern - the definition of “defamatory wording” in this instance lies within the realm of your company, so the basis of a post being removed is still unclear. As mentioned, the post was clean, with perhaps the note on the company in question being a **** being regarded as defamatory. This comment was however aligned to similar comments by other users which were published on your site.
's update04 Jan 2021, 11:14
Reviewer Update
Hello Peter. That is exactly the concern - the definition of “defamatory wording” in this instance lies within the realm of your company, so the basis of a post being removed is still unclear. As mentioned, the post was clean, with perhaps the note on the company in question being a **** being regarded as defamatory. This comment was however aligned to similar comments by other users which were published on your site.