CB
Caitlin B
1 reviews | Active since Sept 2013
21 Jul 2023, 12:06
Protecting companies from negative reviews
My review of a "barefoot shoe" company was removed for "breaching content guidelines". The review was factual and honest and I wasn't given a reason as to how I breached them - I was just provided a link to refer to which in no way gave me any information about what was wrong with my review. How are we supposed to trust this platform if negative reviews are removed? How many factual, negative reviews have been removed because the companies in question are deleting them? I'm trying to help people not make the same mistake as I did.
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Hellopeter's replyOfficial
21 Jul 2023, 13:01Hi Caitlin. Thanks for reaching out. We want your review to stay up just as much as you do. Unfortunately, the words/language/accusations used in your review could be considered defamatory. We’re responsible for the content posted on our site and also want to protect you from any legal issues that may arise from using libel, defamatory language which is why this sort of review has to be deleted. When writing your review, it’s important to write factually and detail your actual experience without using any terms that could be considered derogatory/defamatory etc. We would really love to have your review on our platform, so you are welcome to resubmit your review, conforming to our content guidelines. Kind regards, the Hellopeter Team
Hellopeter's reply21 Jul 2023, 13:01
Official
Hi Caitlin. Thanks for reaching out. We want your review to stay up just as much as you do. Unfortunately, the words/language/accusations used in your review could be considered defamatory. We’re responsible for the content posted on our site and also want to protect you from any legal issues that may arise from using libel, defamatory language which is why this sort of review has to be deleted. When writing your review, it’s important to write factually and detail your actual experience without using any terms that could be considered derogatory/defamatory etc. We would really love to have your review on our platform, so you are welcome to resubmit your review, conforming to our content guidelines. Kind regards, the Hellopeter Team
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Caitlin B's updateReviewer Update
21 Jul 2023, 13:07Good day. I have resubmitted my review. I'm not clear on how what I initially said was defamatory. By deleting reviews like mine, you are enabling companies like this to continue with their dishonesty.
CB
Caitlin B's update21 Jul 2023, 13:07
Reviewer Update
Good day. I have resubmitted my review. I'm not clear on how what I initially said was defamatory. By deleting reviews like mine, you are enabling companies like this to continue with their dishonesty.