SZ
Saffer72 ZA
1 reviews | Active since Mar 2009
13 Oct 2016, 16:10
Problems with website
<p>I never liked the look/feel/navigation of hellopeter's new website. I thought I'd give it some time and it would grow on me. I have but it didn't. But the really annoying thing is that the functionality doesn't always work. Last week I couldn't see all my reviews. Today I lost a review when I tried to submit it. I had spent (wasted as it turns out) quite some time typing it. It seems the site isn't as effective anymore. Businesses don't bother responding an longer.</p>
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Hellopeter's replyOfficial
14 Oct 2016, 09:07Thank you for sharing your concerns with us. We are sorry to hear that you don't like the look, the feel or the navigation of the new platform.
Please ensure that you are using the latest browser version as some of the older versions are not compatible with many sites.
I have had a look at your reviews written over the past few months and it appears that every review written about a Verified company has been responded to. If you aren’t happy with their response, you are welcome to add to your initial review. Our platform allows unlimited add-on comments on your initial review so that you can engage with the company directly as many times as you like until hopefully, they convert you into a happy customer. Regards, HP
Best regards,
Hellopeter's reply14 Oct 2016, 09:07
Official
Thank you for sharing your concerns with us. We are sorry to hear that you don't like the look, the feel or the navigation of the new platform.
Please ensure that you are using the latest browser version as some of the older versions are not compatible with many sites.
I have had a look at your reviews written over the past few months and it appears that every review written about a Verified company has been responded to. If you aren’t happy with their response, you are welcome to add to your initial review. Our platform allows unlimited add-on comments on your initial review so that you can engage with the company directly as many times as you like until hopefully, they convert you into a happy customer. Regards, HP
Best regards,