CvdM
Carol-Anne van der Merwe
1 reviews | Active since Jan 2013
18 Oct 2018, 08:46
Positive reviews disappear on HP
We have made some changes to our company's customer service and due to this fact we have had 2 clients wanting to post positive reviews on Hello Peter. Both these reviews just disappeared. Why is that HP?
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Replies (4)
Hellopeter's replyOfficial
18 Oct 2018, 08:55I assure you that ALL reviews that are within our content guidelines are posted on the site. As we don't know what issues these customers may have experienced when submitting their reviews it's impossible to determine why the reviews weren't posted. The customers are more than welcome to contact us directly for assistance. Regards, HP
Hellopeter's reply18 Oct 2018, 08:55
Official
I assure you that ALL reviews that are within our content guidelines are posted on the site. As we don't know what issues these customers may have experienced when submitting their reviews it's impossible to determine why the reviews weren't posted. The customers are more than welcome to contact us directly for assistance. Regards, HP
CvdM
Carol-Anne van der Merwe's updateReviewer Update
18 Oct 2018, 09:04I will ask them to contact you directly.
CvdM
Carol-Anne van der Merwe's update18 Oct 2018, 09:04
Reviewer Update
I will ask them to contact you directly.
CvdM
Carol-Anne van der Merwe's updateReviewer Update
18 Oct 2018, 09:12How long will it take before our business profile is up and running?
CvdM
Carol-Anne van der Merwe's update18 Oct 2018, 09:12
Reviewer Update
How long will it take before our business profile is up and running?
Hellopeter's replyOfficial
18 Oct 2018, 09:20What is your business name? Have you registered on the site as a business? If so, when did you register? Regards, HP
Hellopeter's reply18 Oct 2018, 09:20
Official
What is your business name? Have you registered on the site as a business? If so, when did you register? Regards, HP