SM
Suzan M
1 reviews | Active since May 2020
07 May 2020, 15:40
Poor Service handling
I have experienced frustrating service with Telkom, i have lodged disputes with them and they never respond as to whether it has been resolved or not, what they know is to pass you to their manager that will also not know what is happening. Currently i app**** to an additional device on my contract with them and they declined after i have been their customer for 5years. It is sad how they seem to be on top of the ball when you are a new customer and then just drop the ball along the way. I do not understand this credit vetting that they do to their currently existing customers that have been paying well, i am frustrated with them.
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Hellopeter's replyOfficial
07 May 2020, 15:43Hi Suzan. Unfortunately, we do not comment or respond to reviews on behalf of businesses, but rather give customers and businesses a platform to engage with each other directly. If you aren't happy with the response you received or lack of response, please let them know by providing feedback on your initial review. We truly hope they resolve your issue, and convert you into a happy customer. Regards, the Hellopeter Team
Best regards,
Hellopeter's reply07 May 2020, 15:43
Official
Hi Suzan. Unfortunately, we do not comment or respond to reviews on behalf of businesses, but rather give customers and businesses a platform to engage with each other directly. If you aren't happy with the response you received or lack of response, please let them know by providing feedback on your initial review. We truly hope they resolve your issue, and convert you into a happy customer. Regards, the Hellopeter Team
Best regards,