JT
Jean-pierre Theron
1 reviews | Active since May 2012
09 Aug 2023, 09:23
Please unsubscribe me
I want to unsubscribe from the email notifications but unlike all other bulk mails that I receive there’s no unsubscribe option. I’ve signed in and can’t find any notification options or any way to change the spam I’m getting. The irony of a complaint here is worth a giggle but I’m genuinely disappointed that a service aimed at improving user experience has the most complicated process for what is needed n fact super simple.
Helpful (0)
Replies (3)0
Replies (3)
Hellopeter's replyOfficial
09 Aug 2023, 09:31Hi Jean-Pierre. Thanks for reaching out. Please look at the very bottom of the mailer you've received, in grey you should see the link 'Feel free to unfollow our emails at any time.'
Please click on that link to unsubscribe. If for any reason you're still struggling, then kindly get in touch with our admin team who will be happy to assist you. Kind regards, the Hellopeter Team
Please click on that link to unsubscribe. If for any reason you're still struggling, then kindly get in touch with our admin team who will be happy to assist you. Kind regards, the Hellopeter Team
Hellopeter's reply09 Aug 2023, 09:31
Official
Hi Jean-Pierre. Thanks for reaching out. Please look at the very bottom of the mailer you've received, in grey you should see the link 'Feel free to unfollow our emails at any time.'
Please click on that link to unsubscribe. If for any reason you're still struggling, then kindly get in touch with our admin team who will be happy to assist you. Kind regards, the Hellopeter Team
Please click on that link to unsubscribe. If for any reason you're still struggling, then kindly get in touch with our admin team who will be happy to assist you. Kind regards, the Hellopeter Team
JT
Jean-pierre Theron's updateReviewer Update
09 Aug 2023, 09:35Thanks for the quick response. I didn’t realise that sentence was a link, usually the unsubscribe links are underlined with a different text colour. Perhaps it shows up differently on a desktop app vs the mobile email app. Either way, thanks for the response, I’ve successfully unsubscribed and appreciate the assistance.
JT
Jean-pierre Theron's update09 Aug 2023, 09:35
Reviewer Update
Thanks for the quick response. I didn’t realise that sentence was a link, usually the unsubscribe links are underlined with a different text colour. Perhaps it shows up differently on a desktop app vs the mobile email app. Either way, thanks for the response, I’ve successfully unsubscribed and appreciate the assistance.
Hellopeter's replyOfficial
09 Aug 2023, 21:25Hiya Jean-pierre, thank you so much for reaching out!
There should indeed be an unfollow or unsub button in each email - if no joy, could I please ask you to drop a quick email to *** explaining the above and our team will be happy to help!
Thanks again for your patience - do have a lovely evening!
There should indeed be an unfollow or unsub button in each email - if no joy, could I please ask you to drop a quick email to *** explaining the above and our team will be happy to help!
Thanks again for your patience - do have a lovely evening!
Hellopeter's reply09 Aug 2023, 21:25
Official
Hiya Jean-pierre, thank you so much for reaching out!
There should indeed be an unfollow or unsub button in each email - if no joy, could I please ask you to drop a quick email to *** explaining the above and our team will be happy to help!
Thanks again for your patience - do have a lovely evening!
There should indeed be an unfollow or unsub button in each email - if no joy, could I please ask you to drop a quick email to *** explaining the above and our team will be happy to help!
Thanks again for your patience - do have a lovely evening!