Please help!!

Good morning Bertha. Hellopeter acts only as a gateway between Businesses and Customers regarding customer service issues.  Unfortunately, Custom Couches does not currently subscribe to Hellopeter, and therefore will not automatically be notified of your review.  Located below your review, are various social media sharing options. We'd suggest using this facility to share your review with them directly, thereby making them aware of your complaint on the site (we, unfortunately, do not do this for you). Please contact our admin team directly if you have any questions or need further assistance. Kind regards, the Hellopeter Team