BW
Brian W
1 reviews | Active since Dec 2011
02 Apr 2015, 22:18
Please answer my question properly.
The following link: <br> http://hellopeter.com/hellopeter-com/compliments/it-seems-suppliers-have-found-a-loophole-*** <br> has an answer that attempted to answer My initial question but failed to address the entire question. I commented and I am still waiting for a response. Please check the link.
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Hellopeter's replyOfficial
07 Apr 2015, 07:54Hello individeol,
If you are referring to your comment 'Recently, in my dealings with FNB and Regent insurance, I thought that the correspondence that followed the initial complaint was public.'. The Companies initial response is public. However they are provided with your email address and contact details should they wish to contact you or email you to provide a more detailed response/information. As mentioned in my previous response, that's where you Customer Feedback comes into play. By using this facility you can give your feedback and let everyone reading the site know exactly how your report was handled. Regards, Linda
If you are referring to your comment 'Recently, in my dealings with FNB and Regent insurance, I thought that the correspondence that followed the initial complaint was public.'. The Companies initial response is public. However they are provided with your email address and contact details should they wish to contact you or email you to provide a more detailed response/information. As mentioned in my previous response, that's where you Customer Feedback comes into play. By using this facility you can give your feedback and let everyone reading the site know exactly how your report was handled. Regards, Linda
Best regards,
Hellopeter's reply07 Apr 2015, 07:54
Official
Hello individeol,
If you are referring to your comment 'Recently, in my dealings with FNB and Regent insurance, I thought that the correspondence that followed the initial complaint was public.'. The Companies initial response is public. However they are provided with your email address and contact details should they wish to contact you or email you to provide a more detailed response/information. As mentioned in my previous response, that's where you Customer Feedback comes into play. By using this facility you can give your feedback and let everyone reading the site know exactly how your report was handled. Regards, Linda
If you are referring to your comment 'Recently, in my dealings with FNB and Regent insurance, I thought that the correspondence that followed the initial complaint was public.'. The Companies initial response is public. However they are provided with your email address and contact details should they wish to contact you or email you to provide a more detailed response/information. As mentioned in my previous response, that's where you Customer Feedback comes into play. By using this facility you can give your feedback and let everyone reading the site know exactly how your report was handled. Regards, Linda
Best regards,