AH
AJ H
1 reviews | Active since Jun 2010
12 Apr 2015, 22:16
Pick'nPay Non-reponse to complaints
Hello Admin<br> <br> I lodged two complaints regarding P'nP's Wynberg, Cape Town branch. Both complaints elicited no acknowlegement or response. My complaints against this store in particular are not frivolous as they concerned long queues, closed check out points, today's offline situation (not complained about), surly and insolent staff and more. I understand if a company is listed as companies who respond, one should at least get some kind of reaction but nothing happened. Not even one of these empty generic responses.<br> <br> If this situation continues, P'nP should be de-listed.<br> <br> Regds<br> <br> laguna<br> <br>
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Hellopeter's replyOfficial
13 Apr 2015, 08:11Hello laguna,
Thank you for sharing your concerns with us. We see that Pick n' Pay have responded to both of the reports you are referring to. To view their responses, select Customer Zone (from the left menu box). Click on 'My Reports (last 12 months)', all your reports will be displayed. Click on the subject line of the report to open the report, and view the Supplier's Response which will appear directly beneath your report. Regards, Linda
Thank you for sharing your concerns with us. We see that Pick n' Pay have responded to both of the reports you are referring to. To view their responses, select Customer Zone (from the left menu box). Click on 'My Reports (last 12 months)', all your reports will be displayed. Click on the subject line of the report to open the report, and view the Supplier's Response which will appear directly beneath your report. Regards, Linda
Hellopeter's reply13 Apr 2015, 08:11
Official
Hello laguna,
Thank you for sharing your concerns with us. We see that Pick n' Pay have responded to both of the reports you are referring to. To view their responses, select Customer Zone (from the left menu box). Click on 'My Reports (last 12 months)', all your reports will be displayed. Click on the subject line of the report to open the report, and view the Supplier's Response which will appear directly beneath your report. Regards, Linda
Thank you for sharing your concerns with us. We see that Pick n' Pay have responded to both of the reports you are referring to. To view their responses, select Customer Zone (from the left menu box). Click on 'My Reports (last 12 months)', all your reports will be displayed. Click on the subject line of the report to open the report, and view the Supplier's Response which will appear directly beneath your report. Regards, Linda