Not much clout

HelloPeter is a good idea but despite having been in operation for many years it doesn't seem to have much clout. It is perhaps trying to be the Trust Pilot of South Africa, but is not embraced by businesses who do not publish their Hellopeter ratings or take much notice of the comments made. I don't think I've had any response from businesses. Granted many people, like me, use the system to try to get answers to problems or poor service rather than provide commendations, but it would be nice to see companies taking service more seriously. Perhaps, in SA, poor service has become the norm and it's no good complaining and, as a consequence, there is no promotion of healthy competition. It probably requires substantial capital investment to make the brand more prominent through advertising, social media and the like, but this may well be worth it as we've seen with products such as Clear Score and other offerings - just a thought because we need a respected (by businesses and customers) business reviewing system.