RP
Ryan P
1 reviews | Active since Sept 2017
22 Sept 2020, 13:25
No Integrity
Hello Peter was set up so that us as the consumer had a platform to complain about bad and unfair service. Hell Peter do not believe in this anymore. I had a terrible experience with an online retailer and shared my experience. The online retailer threatened Hello Peter and Hello Peter deleted my review. I wrote back to them, explaining what happened step by step as well as provided emails and documents as proof. Hello Peter still deleted my review. Shame on you Hello Peter staff. You have not integrity anymore.
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Hellopeter's replyOfficial
22 Sept 2020, 13:39 Hello Ryan. We're sorry that you're so unhappy. However, as explained at the time, due to the fact that the supplier continued to dispute your review, we required from you an affidavit (since you insisted that you stood by your complaint). That was not received, and the review was removed. That follows our process of dispute. We're very happy to reinstate your review once the above is sent to us. Regards, the Hellopeter Team
Hellopeter's reply22 Sept 2020, 13:39
Official
Hello Ryan. We're sorry that you're so unhappy. However, as explained at the time, due to the fact that the supplier continued to dispute your review, we required from you an affidavit (since you insisted that you stood by your complaint). That was not received, and the review was removed. That follows our process of dispute. We're very happy to reinstate your review once the above is sent to us. Regards, the Hellopeter Team