PJ
Peter J
1 reviews | Active since Jun 2015
17 Mar 2016, 16:18
No email received after a complaint was rectified
I put in a complaint about Momentum Health in January, and the matter was sorted out very quickly by them. I would like to change the complaint to a compliment but unfortunately I have not received the email which enables me to do this.<br> <br> How do I go about doing this?
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Replies (1)
Hellopeter's replyOfficial
18 Mar 2016, 06:45Hello peterj157,
You can still provide your Customer Feedback and rate the Supplier's Response even if you haven't received the email. To give your feedback, go to Customer Zone (left menu bar), and click on Give Feedback. All your reports where the Customer Feedback facility is available will be displayed. Click on the subject line of the report to open it, and add your feedback. You will also be given the option to convert your report from a Complaint into a Compliment. Regards, Linda
You can still provide your Customer Feedback and rate the Supplier's Response even if you haven't received the email. To give your feedback, go to Customer Zone (left menu bar), and click on Give Feedback. All your reports where the Customer Feedback facility is available will be displayed. Click on the subject line of the report to open it, and add your feedback. You will also be given the option to convert your report from a Complaint into a Compliment. Regards, Linda
Hellopeter's reply18 Mar 2016, 06:45
Official
Hello peterj157,
You can still provide your Customer Feedback and rate the Supplier's Response even if you haven't received the email. To give your feedback, go to Customer Zone (left menu bar), and click on Give Feedback. All your reports where the Customer Feedback facility is available will be displayed. Click on the subject line of the report to open it, and add your feedback. You will also be given the option to convert your report from a Complaint into a Compliment. Regards, Linda
You can still provide your Customer Feedback and rate the Supplier's Response even if you haven't received the email. To give your feedback, go to Customer Zone (left menu bar), and click on Give Feedback. All your reports where the Customer Feedback facility is available will be displayed. Click on the subject line of the report to open it, and add your feedback. You will also be given the option to convert your report from a Complaint into a Compliment. Regards, Linda