JM
Jacob M
1 reviews | Active since Feb 2010
16 May 2022, 21:14
Nedbank not responding
Hi there
This platform used to assist clients and make follow-ups with affected companies but these days people post complaints and nothing happens.
Nedbank never responds to client complaints. How is Hellopeter assisting?
Helpful (0)
Replies (1)0
Replies (1)Hellopeter's replyOfficial
17 May 2022, 09:19Hi Jacob. Thanks for sharing your concerns with us. Hellopeter provides a platform for you to engage with the business directly, which means Hellopeter is not involved in this communication, nor do we facilitate resolutions. We understand it’s frustrating when your review doesn't receive a response, but that doesn’t mean it’ll never happen. Thousands of South Africans publish reviews every day that are responded to. While we can't guarantee the business will respond to your review, writing one increases the visibility of your problem and may prevent other consumers from going through this same experience. If you aren't happy with the businesses response or lack of response, you are welcome to add feedback on your original review as many times as needed until hopefully they convert you into a happy customer. Have a great day. Regards, the Hellopeter Team
Hellopeter's reply17 May 2022, 09:19
Official
Hi Jacob. Thanks for sharing your concerns with us. Hellopeter provides a platform for you to engage with the business directly, which means Hellopeter is not involved in this communication, nor do we facilitate resolutions. We understand it’s frustrating when your review doesn't receive a response, but that doesn’t mean it’ll never happen. Thousands of South Africans publish reviews every day that are responded to. While we can't guarantee the business will respond to your review, writing one increases the visibility of your problem and may prevent other consumers from going through this same experience. If you aren't happy with the businesses response or lack of response, you are welcome to add feedback on your original review as many times as needed until hopefully they convert you into a happy customer. Have a great day. Regards, the Hellopeter Team
