1 reviews | Active since Mar 2009
MTN stole us bankrupt and even Hellopeter can not get a reply out of them.
<div>I was with Peter around 30 years ago when he started. Sice then he grew so big he stopped caring. His software is extremely user unfriendly. If you do not have a "write review" link, it takes hours of searching. Also it had become totally useless. I am a 80 year old disabled SASSA pensioner. I logged a complaint here twice and did not receive any feedback or absolutely anything from the website....... I am VERY VERY disappointed. As a disabled pensioner we have to look after each sent. After checking each option we decided on a R269 per month MTN data contract, to be delivered within 2 days. When we finally got it going after 2 + weeks, we went to town to buy groceries. Our card declined! We found out that MTN stole a every cent out of my wife's savings. About R13,000! nearly a year's income! After about 60 letters to MTN, and several official lodging of complaints and even trying Hellopeter, we still did not hear from them or got one cent back!</div>
We're sorry to hear about this frustrating experience!
Hellopeter acts only as a gateway between supplier and customer regarding customer service issues.
We do not comment or respond on behalf of a company, nor do we undertake to resolve your issue on your behalf.
Our website, hellopeter.com, is the best platform for companies and consumers to engage. It could also assist others with the same or similar issues.
It's very simple to write a review on our platform.
1. If you haven't already done so, you'll need to register on our website: www.hellopeter.com/register. If you have, you can simply log in.
2. After you've signed in, you'll see at the top of the page a button that says "Write a review", click on this, and you'll be taken onto the page: https://www.hellopeter.com/write-a-review
3. You'll put in the company's name, what industry they're in, your star rating, and your written review of your experience.
Good luck, and have a great day! All the best with your ongoing issue with MTN
We're sorry to hear about this frustrating experience!
Hellopeter acts only as a gateway between supplier and customer regarding customer service issues.
We do not comment or respond on behalf of a company, nor do we undertake to resolve your issue on your behalf.
Our website, hellopeter.com, is the best platform for companies and consumers to engage. It could also assist others with the same or similar issues.
It's very simple to write a review on our platform.
1. If you haven't already done so, you'll need to register on our website: www.hellopeter.com/register. If you have, you can simply log in.
2. After you've signed in, you'll see at the top of the page a button that says "Write a review", click on this, and you'll be taken onto the page: https://www.hellopeter.com/write-a-review
3. You'll put in the company's name, what industry they're in, your star rating, and your written review of your experience.
Good luck, and have a great day! All the best with your ongoing issue with MTN