GK
Godfrey K
1 reviews | Active since Aug 2020
17 Oct 2025, 13:55
Mobile verification process fail
Hellopeter wants me to confirm my mobile number before accessing the website. My mobile number is linked to an email I no longer have access to. The website does not give me an alternative process to verify the mobile number other than this email address. I ended up using my sister's mobile just to access the website. Doesnt Hellopeter know that we sometimes resign from our employers and need to change emails.
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Hellopeter's replyOfficial
20 Oct 2025, 19:34Hi Godfrey,
We're sorry to hear that you had trouble accessing your account. It might be best to only use your personal email address for creating an account in the future. However, if you would like to access your account, please send an email to ***, and we will try to resolve this for you ASAP.
We're sorry to hear that you had trouble accessing your account. It might be best to only use your personal email address for creating an account in the future. However, if you would like to access your account, please send an email to ***, and we will try to resolve this for you ASAP.
Best regards,
Hellopeter's reply20 Oct 2025, 19:34
Official
Hi Godfrey,
We're sorry to hear that you had trouble accessing your account. It might be best to only use your personal email address for creating an account in the future. However, if you would like to access your account, please send an email to ***, and we will try to resolve this for you ASAP.
We're sorry to hear that you had trouble accessing your account. It might be best to only use your personal email address for creating an account in the future. However, if you would like to access your account, please send an email to ***, and we will try to resolve this for you ASAP.
Best regards,