RH
Riaan H
1 reviews | Active since Jan 2023
13 Jan 2023, 11:49
Missing review on HP?
I have posted a review regarding Aimx Trading on 12/01/2023 (yesterday). When looking today I could not find my review. I find it very strange? This after confirmation by e/mail that it is live.
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Replies (2)
Hellopeter's replyOfficial
13 Jan 2023, 11:58Hi Riaan Thanks for reaching out. A notification was sent to you with the reason for the removal of your review. As your review breached our content guidelines it was removed from our site. We want your review to stay up just as much as you do, as we believe reviews not only help you but may prevent other consumers from going through this same experience.
However, we’re responsible for the content posted on our site and also want to protect you from any legal issues that may arise from using libel, defamatory language which is why this sort of review has to be deleted. When writing your review, it’s important to write factually and detail your actual experience without using any terms that could be considered derogatory/defamatory (example referring to a business as a ****). You are welcome to resubmit your review following our content guidelines. I hope this brings clarity. Kind regards, the Hellopeter Team
However, we’re responsible for the content posted on our site and also want to protect you from any legal issues that may arise from using libel, defamatory language which is why this sort of review has to be deleted. When writing your review, it’s important to write factually and detail your actual experience without using any terms that could be considered derogatory/defamatory (example referring to a business as a ****). You are welcome to resubmit your review following our content guidelines. I hope this brings clarity. Kind regards, the Hellopeter Team
Best regards,
Hellopeter's reply13 Jan 2023, 11:58
Official
Hi Riaan Thanks for reaching out. A notification was sent to you with the reason for the removal of your review. As your review breached our content guidelines it was removed from our site. We want your review to stay up just as much as you do, as we believe reviews not only help you but may prevent other consumers from going through this same experience.
However, we’re responsible for the content posted on our site and also want to protect you from any legal issues that may arise from using libel, defamatory language which is why this sort of review has to be deleted. When writing your review, it’s important to write factually and detail your actual experience without using any terms that could be considered derogatory/defamatory (example referring to a business as a ****). You are welcome to resubmit your review following our content guidelines. I hope this brings clarity. Kind regards, the Hellopeter Team
However, we’re responsible for the content posted on our site and also want to protect you from any legal issues that may arise from using libel, defamatory language which is why this sort of review has to be deleted. When writing your review, it’s important to write factually and detail your actual experience without using any terms that could be considered derogatory/defamatory (example referring to a business as a ****). You are welcome to resubmit your review following our content guidelines. I hope this brings clarity. Kind regards, the Hellopeter Team
Best regards,
RH
Riaan H's updateReviewer Update
13 Jan 2023, 13:17Thank you for explaining. I am concerned that unfavourable reviews are more likely to be taken down and only the good remains. I have re**** on HP many a time before to make decisions when considering a purchase. I did same in this case. A very good review rating. I have lost a large chunk of money (no recovery seems possible), because of unfavourable contract terms. I would have "won" if I could deter another un-suspecting customer. Not once has the office contacted me to sort this out but I had the joy today of speaking with the company lawyer strong-arming me to continue with the contract. Regards
RH
Riaan H's update13 Jan 2023, 13:17
Reviewer Update
Thank you for explaining. I am concerned that unfavourable reviews are more likely to be taken down and only the good remains. I have re**** on HP many a time before to make decisions when considering a purchase. I did same in this case. A very good review rating. I have lost a large chunk of money (no recovery seems possible), because of unfavourable contract terms. I would have "won" if I could deter another un-suspecting customer. Not once has the office contacted me to sort this out but I had the joy today of speaking with the company lawyer strong-arming me to continue with the contract. Regards