M asking January sta...

Hi Linnet. 

Thanks so much for reaching out. Hellopeter acts only as a gateway between supplier and customer regarding customer service issues. 
We do not comment or respond on behalf of a company, nor do we undertake to resolve your issue on your behalf.

However, that's why we have our platform, hellopeter.com. May we suggest going onto our website and writing a review about your experience so that the business, their management, and other customers will see it? 

Our website is the best platform for companies and consumers to engage on. It could also assist others who could have the same or a similar issue.

Here's how to write your review: 

1. If you haven't already done so, you'll need to register on our website: www.hellopeter.com/register. If you have, you can simply log in.

2. After you've signed in, you'll see at the top of the page a button that says "Write a review", click on this, and you'll be taken onto the page: https://www.hellopeter.com/write-a-review

3. You'll put in the company's name, what industry they're in, your star rating, and your written review of your experience. 

Good luck, and have a great day.