Long ago.... I trusted this site. Not anymore
Hellopeter used to be a site where I check out business before engaging them, especially where it comes to online sales. While doing shopping, i came across an online business with not contact details, no address .... only and "info" email. I thought this was suspicious, as you would struggle to resolve any issues with such a business. So i logged on to Hellopeter. The profile had a reasonably good trust index....because it was filled with profiles that were only created to do a single review. All of these reviews were 5 star reviews. I looked into the profile deeper and found other reviews by regular posters. These told a grim story of wrong goods, no returns and weeks to deliver an order. I contacted Hellopeter, who told me that "the customer experience for all was no the same", like i'm some kind of idiot. They also said they are investigating the matter. I have received no feedback, and the profile is still full of these reviews that i believe was created by this company, so that people can part with their money. I mean so many people creating a profile for a single 5 star review, and then never again? Anyway, Hellopeter used to be a place where I could get an idea of who I'm dealing with. Now it looks like it has become a platform which is used to create a false sense of security.
At Hellopeter, we’re always trying to find new ways to make review collection easier for customers and businesses alike. We're continually rolling out new features to help businesses actively collect reviews through sending out review invites to their recent customers. Therefore, it's entirely possible for a business to go from zero to many reviews in a short period of time. It’s also possible for new reviewers to sign up and leave their first review on Hellopeter as a result of a push by the business in question. You reported this to us yesterday and we responded to you yesterday saying that we would investigate further, unfortunately this takes time Please also note that to comply with privacy laws, we can't share any details or updates about this investigation. However, we promise to give your claim the attention it deserves. Kind regards, the Hellopeter Team
At Hellopeter, we’re always trying to find new ways to make review collection easier for customers and businesses alike. We're continually rolling out new features to help businesses actively collect reviews through sending out review invites to their recent customers. Therefore, it's entirely possible for a business to go from zero to many reviews in a short period of time. It’s also possible for new reviewers to sign up and leave their first review on Hellopeter as a result of a push by the business in question. You reported this to us yesterday and we responded to you yesterday saying that we would investigate further, unfortunately this takes time Please also note that to comply with privacy laws, we can't share any details or updates about this investigation. However, we promise to give your claim the attention it deserves. Kind regards, the Hellopeter Team
