AB
Andrew B
1 reviews | Active since Oct 2018
09 Jun 2020, 13:06
Lack of Action
When I look through all the complaints lodged against MTN over the last 3 months. The business just doesn't respond. I logged an issue on 01/04/2020 and still no response. No explanation from the local sore either. Struggling to understand what role Hellopeter attempts to perform?!
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Hellopeter's replyOfficial
09 Jun 2020, 13:22Hi Andrew. Thanks for sharing your concerns with us.
We have had a look at the responses from Mtn and they do seem to be responding. However many of their responses are private. This means that only the person that wrote the review is able to view the response. The reason for this is that the response contains private information.
We don't see any review written by you about Mtn on the 1/4/2020. Please double check the reviews you have posted.
Regards, the Hellopeter Team.
We have had a look at the responses from Mtn and they do seem to be responding. However many of their responses are private. This means that only the person that wrote the review is able to view the response. The reason for this is that the response contains private information.
We don't see any review written by you about Mtn on the 1/4/2020. Please double check the reviews you have posted.
Regards, the Hellopeter Team.
Hellopeter's reply09 Jun 2020, 13:22
Official
Hi Andrew. Thanks for sharing your concerns with us.
We have had a look at the responses from Mtn and they do seem to be responding. However many of their responses are private. This means that only the person that wrote the review is able to view the response. The reason for this is that the response contains private information.
We don't see any review written by you about Mtn on the 1/4/2020. Please double check the reviews you have posted.
Regards, the Hellopeter Team.
We have had a look at the responses from Mtn and they do seem to be responding. However many of their responses are private. This means that only the person that wrote the review is able to view the response. The reason for this is that the response contains private information.
We don't see any review written by you about Mtn on the 1/4/2020. Please double check the reviews you have posted.
Regards, the Hellopeter Team.