Hellopeter's replyOfficial
14 Jan 2026, 10:28Hi Dimpho,
Thanks for reaching out! We understand your frustration.
While we can’t guarantee that every business will respond, many do use Hellopeter to actively engage with customers, resolve issues, and build trust. Our platform exists to create a transparent space where consumers can share their experiences and businesses can demonstrate their commitment to customer service.
When businesses don’t respond, it speaks volumes to potential customers – so by leaving a review, you’re helping others make informed decisions. We’re always working to encourage more businesses to engage, and we appreciate you using Hellopeter as a voice for accountability.
If you have any questions or need help, let us know
Best regards,