RC
Richard C

1 reviews | Active since Jun 2016

07 Jun 2016, 14:38

Issues with the new site.

<p>I've not used hellopeter.com for some time. When I came here today, my account no longer existed. So I created a new account. I wrote a review, and pressed the 'Publish your review' button. Then a message came up saying that I need to pick a star rating, but my review had disappeared. The new site does not seem to be user friendly at all.</p>

0
Replies (4)
RC
Richard C's update09 Jun 2016, 13:26
Reviewer Update

Google Chrome 51.0.2704.84

RC
Richard C's update15 Sept 2016, 15:46
Reviewer Update

Three months later this is still an issue on HelloPeter.com

RC
Richard C's update15 Sept 2016, 15:47
Reviewer Update

And why can't I rate a review down? Surely if the company has failed to improve the issue after a prolonged period then they deserve to be rated down.

Hellopeter
Hellopeter's reply16 Sept 2016, 08:44
Official

The star rating you provide when submitting your review, is the rating based on your initial and actual experience with the Supplier.  As this has already happened, the rating of the inital experience can't change.  For this reason, we don't allow users to rate a review down.  Regards, HP  

Best regards,