AB
Andrew B
1 reviews | Active since Oct 2018
09 Jan 2020, 14:15
Ineffective feedback
I wrote a review regarding poor service from MTN. Their "PRIVATE" reply was completely unacceptable.
Of course Hellopeter and people who follow public chats about this would not know that. So what exactly is the point of writing reviews??
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Replies (1)
Hellopeter's replyOfficial
10 Jan 2020, 07:41Hi Andrew. Thanks for sharing your concerns with us. The Private Reply facility is used when a response includes personal information that can't be publicly displayed.
If you aren't happy with their response, please let them know. The site allows for unlimited comments on your initial review. Please use this facility to communicate with them further. Regards, the Hellopeter Team.
If you aren't happy with their response, please let them know. The site allows for unlimited comments on your initial review. Please use this facility to communicate with them further. Regards, the Hellopeter Team.
Best regards,
Hellopeter's reply10 Jan 2020, 07:41
Official
Hi Andrew. Thanks for sharing your concerns with us. The Private Reply facility is used when a response includes personal information that can't be publicly displayed.
If you aren't happy with their response, please let them know. The site allows for unlimited comments on your initial review. Please use this facility to communicate with them further. Regards, the Hellopeter Team.
If you aren't happy with their response, please let them know. The site allows for unlimited comments on your initial review. Please use this facility to communicate with them further. Regards, the Hellopeter Team.
Best regards,