JP
Juan P
1 reviews | Active since Jul 2011
16 Mar 2016, 16:10
Incorrect Listing of Vodacom
Dear Peter.<br> You have incorrectly listed vodacom as a company who responds.<br> My last 2 complaints have been about vodacom, and their only response, in both cases were their pathetic copy and paste response. They have NOT called/emailed/smssed me or made ANY sort of contact. They are thus NOT a company who responds and should be listed accordingly if you wish to retain any credibility.
Helpful (0)
Replies (1)0
Replies (1)
Hellopeter's replyOfficial
17 Mar 2016, 07:33Hello juan123,
I am sorry to hear that Vodacom haven't addressed your issue. However, hellopeter.com acts only as a Gateway between Supplier and Customer. We unfortunately can't force a Company to resolve an issue. Vodacom are currently listed as second on the site for the most conversions in the last 60 days, so they are definitely responding to reports and resolving them. I have resent a copy of your report to Vodacom for you. If you still don't receive a response, please use the Customer Feedback facility provided to let them know. Regards, Linda
I am sorry to hear that Vodacom haven't addressed your issue. However, hellopeter.com acts only as a Gateway between Supplier and Customer. We unfortunately can't force a Company to resolve an issue. Vodacom are currently listed as second on the site for the most conversions in the last 60 days, so they are definitely responding to reports and resolving them. I have resent a copy of your report to Vodacom for you. If you still don't receive a response, please use the Customer Feedback facility provided to let them know. Regards, Linda
Hellopeter's reply17 Mar 2016, 07:33
Official
Hello juan123,
I am sorry to hear that Vodacom haven't addressed your issue. However, hellopeter.com acts only as a Gateway between Supplier and Customer. We unfortunately can't force a Company to resolve an issue. Vodacom are currently listed as second on the site for the most conversions in the last 60 days, so they are definitely responding to reports and resolving them. I have resent a copy of your report to Vodacom for you. If you still don't receive a response, please use the Customer Feedback facility provided to let them know. Regards, Linda
I am sorry to hear that Vodacom haven't addressed your issue. However, hellopeter.com acts only as a Gateway between Supplier and Customer. We unfortunately can't force a Company to resolve an issue. Vodacom are currently listed as second on the site for the most conversions in the last 60 days, so they are definitely responding to reports and resolving them. I have resent a copy of your report to Vodacom for you. If you still don't receive a response, please use the Customer Feedback facility provided to let them know. Regards, Linda