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Matome M
1 reviews | Active since May 2026
14 May 2026, 16:44
I am so grateful for your assistance
Thank you for your existence because you are the voice of the voiceless and you help those who are helpless. Yesterday I had an issue with my WIFI service provider ( Letaba Networks) Ref No: MAT986 of which the manager’s behaviour was unacceptable and they were not willing to assist me with my issue ( WiFi not working) hiding behind the policy but with your intervention I got the assistance i needed ASAP. Hence they failed to respond to the email I have sent to them directly neither to acknowledge receipt. But they managed to respond to your platform. the WIFI is up and running with no issues. And for that I am so grateful, you must keep doing the good work
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Hellopeter's replyOfficial
15 May 2026, 09:25Hi Matome,
Thank you for taking the time to share your experience with us. Your kind words truly mean a lot to the Hellopeter team.We are sorry to hear about the difficulties you experienced with your WiFi service provider, Letaba Networks, and the frustration caused by the lack of assistance and communication. However, we are very pleased that our platform could help bring attention to your concern and contribute towards a quicker resolution.Hellopeter exists to give consumers a voice and to encourage meaningful engagement between businesses and their customers. Stories like yours remind us why this platform is so important.
Thank you for taking the time to share your experience with us. Your kind words truly mean a lot to the Hellopeter team.We are sorry to hear about the difficulties you experienced with your WiFi service provider, Letaba Networks, and the frustration caused by the lack of assistance and communication. However, we are very pleased that our platform could help bring attention to your concern and contribute towards a quicker resolution.Hellopeter exists to give consumers a voice and to encourage meaningful engagement between businesses and their customers. Stories like yours remind us why this platform is so important.
Hellopeter's reply15 May 2026, 09:25
Official
Hi Matome,
Thank you for taking the time to share your experience with us. Your kind words truly mean a lot to the Hellopeter team.We are sorry to hear about the difficulties you experienced with your WiFi service provider, Letaba Networks, and the frustration caused by the lack of assistance and communication. However, we are very pleased that our platform could help bring attention to your concern and contribute towards a quicker resolution.Hellopeter exists to give consumers a voice and to encourage meaningful engagement between businesses and their customers. Stories like yours remind us why this platform is so important.
Thank you for taking the time to share your experience with us. Your kind words truly mean a lot to the Hellopeter team.We are sorry to hear about the difficulties you experienced with your WiFi service provider, Letaba Networks, and the frustration caused by the lack of assistance and communication. However, we are very pleased that our platform could help bring attention to your concern and contribute towards a quicker resolution.Hellopeter exists to give consumers a voice and to encourage meaningful engagement between businesses and their customers. Stories like yours remind us why this platform is so important.