GB
Glen B
1 reviews | Active since Feb 2012
06 Apr 2023, 19:34
Honest opinion of Hellopeter , taken to different level of what thought platform stands for
Feeling belittle having been through enough that Hellopeter would take sides of a company offering bad service to us, to make us feel more belittled while that company never once apologize and yet received an email from helicopter claiming our honest review was not honest as if our experience is not true, many times companies usually have more decency to let you speak your truth and the respond as if they don't care and no positive result comes of it... this was a first... If anyone else experiences similar I urge you to write a review
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Replies (2)GB
Glen B's updateReviewer Update
06 Apr 2023, 20:12 not surprising they take money from businesses
GB
Glen B's update06 Apr 2023, 20:12
Reviewer Update
not surprising they take money from businesses
Hellopeter's replyOfficial
08 Apr 2023, 07:03Hello Glen. As per our numerous email communications with you, the dispute on the review is not by Hellopeter but by the business, who are permitted to insist that all facts are presented. It’s imperative that reviewers state all the facts pertaining to their experience and not be selective when describing their experience. As you have confirmed your review, it will remain on the site, and the business has been advised accordingly. All further dealings need to now be resolved between the business and yourself. We wish you the best of luck that your issue is resolved soon. Kind regards, the Hellopeter Team
Hellopeter's reply08 Apr 2023, 07:03
Official
Hello Glen. As per our numerous email communications with you, the dispute on the review is not by Hellopeter but by the business, who are permitted to insist that all facts are presented. It’s imperative that reviewers state all the facts pertaining to their experience and not be selective when describing their experience. As you have confirmed your review, it will remain on the site, and the business has been advised accordingly. All further dealings need to now be resolved between the business and yourself. We wish you the best of luck that your issue is resolved soon. Kind regards, the Hellopeter Team