VT
Victor T
1 reviews | Active since Jan 2019
07 Aug 2024, 16:50
Helopeter bias??
My review today is about the treatment of helopeter. For us as consumers to complain on this platform is to give an indication to prospective clients what to expect from companies when go in business with them. Helopeter without explaining the mistakes in yr review just removed your review. In my view show biasness towards this big companies.
Helpful (0)
Replies (3)0
Replies (3)
Hellopeter's replyOfficial
07 Aug 2024, 17:25Hi Thanks for reaching out. We want your review to stay up just as much as you do. However, we’re responsible for the content posted on our site and also want to protect you from any legal issues that may arise from using libel, defamatory language which is why this sort of review has to be deleted. When writing your review, it’s important to write factually and detail your actual experience without using any terms that could be considered derogatory/defamatory etc unless there is an actual court ruling against the business confirming this. We would really love to have your review on our platform, so you are welcome to resubmit your review, conforming to our content guidelines. Kind regards, the Hellopeter Team
Best regards,
Hellopeter's reply07 Aug 2024, 17:25
Official
Hi Thanks for reaching out. We want your review to stay up just as much as you do. However, we’re responsible for the content posted on our site and also want to protect you from any legal issues that may arise from using libel, defamatory language which is why this sort of review has to be deleted. When writing your review, it’s important to write factually and detail your actual experience without using any terms that could be considered derogatory/defamatory etc unless there is an actual court ruling against the business confirming this. We would really love to have your review on our platform, so you are welcome to resubmit your review, conforming to our content guidelines. Kind regards, the Hellopeter Team
Best regards,
VT
Victor T's updateReviewer Update
07 Aug 2024, 17:31The company I review old Mutual by an email promise to finalize my refund by Aug 5. They did not do so. So what is defamatory by calling them ****s. It's also factual theat the Client relations manager promise that and she never fulfill her promise. Did make her also a l****.
VT
Victor T's update07 Aug 2024, 17:31
Reviewer Update
The company I review old Mutual by an email promise to finalize my refund by Aug 5. They did not do so. So what is defamatory by calling them ****s. It's also factual theat the Client relations manager promise that and she never fulfill her promise. Did make her also a l****.
Hellopeter's replyOfficial
11 Aug 2024, 08:46Hi Victor, for further account assistance, please drop an email to ***.
Best.
Best.
Best regards,
Hellopeter's reply11 Aug 2024, 08:46
Official
Hi Victor, for further account assistance, please drop an email to ***.
Best.
Best.
Best regards,